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2.25rem;border-radius:var(--radius-lg);margin-bottom:2rem;border:1px solid rgba(14,165,233,.4);box-shadow:0 8px 30px rgba(0,0,0,.3),inset 0 0 20px rgba(14,165,233,.05);flex-wrap:wrap;gap:1.5rem}.scanner-input{display:flex;align-items:center;gap:1rem;background:rgba(0,0,0,.35);padding:.85rem 1.5rem;border-radius:var(--radius-md);border:2px dashed rgba(14,165,233,.45);width:50%;min-width:280px;transition:all .2s ease}.scanner-input:focus-within{border-color:var(--accent-blue);background:rgba(0,0,0,.5);box-shadow:0 0 18px rgba(14,165,233,.25)}.scanner-input input{background:transparent;border:none;color:var(--text-main);font-size:1.3rem;font-family:monospace;font-weight:600;width:100%;outline:none;letter-spacing:1px}.scanner-input input:focus{box-shadow:none}.routing-list{display:flex;flex-direction:column;gap:1rem;position:relative}.route-step{display:grid;grid-template-columns:70px 1fr 180px 200px;background:var(--bg-card);padding:1.35rem 1.6rem;border-radius:var(--radius-md);align-items:center;border-left:4px solid var(--text-muted);grid-gap:1.25rem;gap:1.25rem;box-shadow:var(--shadow-card);transition:all .25s cubic-bezier(.16,1,.3,1)}.route-step.done{border-left-color:var(--accent-green);opacity:.8}.route-step.active{border-left-color:var(--accent-blue);background:linear-gradient(90deg,rgba(14,165,233,.15),rgba(30,41,59,.85));box-shadow:0 12px 30px rgba(0,0,0,.4);border-left:1px solid var(--accent-blue);border:1px solid var(--accent-blue);border-left-width:6px;transform:scale(1.01)}.step-num{font-size:2.2rem;font-weight:800;color:var(--text-dim);font-family:Orbitron,monospace}.route-step.active .step-num{color:var(--accent-blue)}.route-step.done .step-num{color:var(--accent-green)}.chat-container{display:flex;flex-direction:column;height:calc(100vh - 9rem);background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);overflow:hidden;box-shadow:0 15px 35px -10px rgba(0,0,0,.6)}.chat-header{padding:1.25rem 1.75rem;border-bottom:1px solid var(--border-color);gap:1rem;background:rgba(15,23,42,.85);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.agent-avatar,.chat-header{display:flex;align-items:center}.agent-avatar{width:48px;height:48px;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--accent-purple),var(--primary));justify-content:center;font-size:1.5rem;color:white;box-shadow:0 4px 18px rgba(168,85,247,.45)}.agent-info h2{font-size:1.2rem;font-weight:700;margin-bottom:.2rem;background:linear-gradient(90deg,#fff,#94a3b8);-webkit-background-clip:text;-webkit-text-fill-color:transparent}.agent-info p{font-size:.82rem;color:#c084fc;font-weight:500}.chat-messages{flex:1 1;padding:1.75rem;overflow-y:auto;display:flex;flex-direction:column;gap:1.5rem}.message{display:flex;gap:1rem;max-width:82%;animation:fadeIn .25s ease}.message.user{align-self:flex-end;flex-direction:row-reverse}.message-avatar{width:38px;height:38px;border-radius:50%;background:var(--primary);display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:1.15rem;color:white;box-shadow:0 2px 8px rgba(0,0,0,.3)}.message.bot .message-avatar{background:linear-gradient(135deg,var(--accent-purple),var(--primary));border-radius:var(--radius-sm)}.message-content{background:rgba(255,255,255,.05);padding:1.15rem 1.35rem;border-radius:var(--radius-md);border:1px solid var(--border-color);font-size:.92rem;line-height:1.65;box-shadow:0 4px 15px rgba(0,0,0,.2)}.message.user .message-content{background:linear-gradient(135deg,rgba(59,130,246,.2),rgba(37,99,235,.25));border-color:rgba(59,130,246,.4);border-bottom-right-radius:2px}.message.bot .message-content{border-bottom-left-radius:2px}.message-content h3{font-size:1.05rem;margin:1.2rem 0 .5rem;color:var(--accent-blue);font-weight:700}.message-content h3:first-child{margin-top:0}.message-content ul{margin-left:1.25rem;margin-bottom:.85rem}.message-content li{margin-bottom:.45rem}.typing-dots{display:flex;align-items:center;gap:5px;padding:.5rem 0}.typing-dot{width:7px;height:7px;background:#c084fc;border-radius:50%;animation:typingBounce 1.4s ease-in-out infinite both}.typing-dot:first-child{animation-delay:-.32s}.typing-dot:nth-child(2){animation-delay:-.16s}@keyframes typingBounce{0%,80%,to{transform:scale(.6);opacity:.4}40%{transform:scale(1.1);opacity:1}}.chat-input-area{padding:1.25rem 1.75rem;border-top:1px solid var(--border-color);background:rgba(15,23,42,.6);display:flex;gap:.85rem}.quick-actions{display:flex;gap:.5rem;padding:0 1.75rem;margin-bottom:.75rem;flex-wrap:wrap}.quick-action-btn{background:rgba(255,255,255,.05);border:1px solid rgba(148,163,184,.2);color:var(--text-muted);padding:.45rem .85rem;border-radius:20px;font-size:.78rem;font-weight:500;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);display:flex;align-items:center;gap:.4rem;-webkit-user-select:none;-moz-user-select:none;user-select:none}.quick-action-btn:hover{background:rgba(168,85,247,.15);color:#c084fc;border-color:rgba(168,85,247,.4);transform:translateY(-1px)}@media (max-width:1024px){.stats-grid{grid-template-columns:repeat(2,1fr)}.main-content{padding:1.5rem 1.75rem}.route-step{grid-template-columns:50px 1fr 140px 160px}}